not against you
Today, no brand is immune to a social media crisis. Whether you’re a small company or a giant like Amazon, the way you handle a crisis on social media matters. The biggest mistake you can make during a crisis is to SHUT DOWN and DO NOTHING.
An effective response to a crisis starts long before an incident happens: learn how to recognize the signs of a social media crisis, embrace it, discover how and why to engage others in a process, how to draft and deliver social media messages that are consistent, and credible. Explore the most critical uncertainties and make choices that will illuminate other possible challenges.
Learn from the social media crises’ experiences of world-leading brands and create your own social media response plan so you can be ready to protect your brand and reputation. Download a PDF brochure.
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