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Crisis Management

What Everybody in Business Ought To Know
About Crisis Management

A crisis reveals all our vulnerabilities and strengths. The way we manage a crisis reveals our true personality and leadership. We either ‘make it or break it’. Today, no organization is exempt from any type of crisis. Total prevention is impossible.

People fail to recognize a sheer number of things that can go wrong when a crisis hits: impact on your employees, customers, partners, your business continuity, your reputation.

Do it wrong, and you will be dealing with damage control, lost credibility and reputation for a very long time.

ENSURE A SOFT LANDING IN CRISIS WITH OUR SIGNATURE PROGRAMS AND TRAININGS

PROTECT YOUR BUSINESS. SAVE YOUR BRAND AND REPUTATION.

DOWNLOAD OUR ULTIMATE CRISIS RESPONSE CHECKLIST

10-STEPS PROCESS FOR EFFECTIVE CRISIS MANAGEMENT

WHAT IS YOUR WORST CRISIS SCENARIO?

Natural disaster, financial crisis, reorganizations, cybersecurity, data breach, product supply issues, work accidents, terrorist attack, factory shut-down, misinformation crisis, changes in your top management, outbreaks, pandemics, social media complaints, corruption incidents, IT system malfunction, challenges with distributors, something else?

ANTICIPATE, PREPARE AND MANAGE IT.
  • We provide  world-class trainings and simulations to prepare you for your worst business crisis  
  • We have your back. Virtually, or in your ‘war room’ – when things take an unexpected turn
  • We hold and teach 5 key lessons learned from global crises experiences
  • We offer a 10 steps approach to guide you through any business crisis
  • If you don’t have your crisis response plan yet, we’ll develop one for you
  • All of it. Or any individual program and service is there for you 
  • Our programs and approaches have been tested and adopted by top Fortune 500 companies    
  • We have dealt with your worst crisis scenario before. And we don’t want a good crisis go to waste.
  • Knowledge, and confidence to get through a crisis
  • Reliable partner, hands-on support in times of a crisis
  • Access to the set of tools and procedures to handle any crisis  situation for your business
  • Best practices for employees’ safety and business contingency
  • A crisis response plan and a relevant checklist for any potential crisis for your organization
  • Tools and a great deal of practice to manage your personal, and organizational response to a crisis
  • Customized communications templates and social media responses for various crisis scenario
  • Insights on proven strategies for effective leadership in a crisis
  • Ability to make decisive choices to ensure business continuity, save your brand and reputation.

What others say

"I believe everyone in the business world, from MBA students to current executives, needs to take crisis communications programs offered by Reputation Science. You learn skills for life. It is also very inspiring, fun and eye-opening".
Mark Endorrant
General Manager of a retail company
"If you ever experience a crisis, call for help from #Reputation Science Crisis Lab. You can be sure you’ll get the best support, strategic and independent thinking to address your challenges, and very humble and professional guidance through every step of your journey".
Moris Bendo
Business Owner
NEED IMMEDIATE HELP TO MANAGE A BUSINESS CRISIS?

Our Signature Crisis Management Programs and TrainingS

The glue behind Crisis management

Training and Simulation

Engaging and interactive crisis management preparedness trainings and simulations. In-person or virtual. Experience-grounded. Fully customized to your business and teams’ needs.
Gain insights and practical skills to navigate through a crisis, mitigate your risks, protect your business, save your brand, and reputation.

  • Get immersed into theory, learnings, and practical models of crisis management 
  • Test your resilience, personal and corporate response to a crisis
  • Collect the knowledge of a leadership philosophy in times of crisis
  • Exploit and adopt best practices of business continuity in crisis
  • Develop and test your best crisis response to the public and the media
  • Master our crisis response model to make the right choices, save time, money, and protect your reputation.
    Download a PDF brochure.

Top down Leadership in Crisis

Self-Paced Online Training

This interactive (and extremely practical) course is built on real-life crises experiences of two different companies, where their leaders share first-hand knowledge, lessons, and mistakes. As you work through the course, you’ll follow the exercises, get advice from the crisis expert and learn how to build your own crisis preparedness plan.

  • Planning for the unplanned
  • Preparing for a crisis response
  • Managing and learning from a crisis
  • Crisis Response strategies
  • Employees safety and business continuity
  • Knowing your key stakeholders in crisis
  • Attending to social media in times of crisis
  • Communications in times of crisis

By the end of the course, you’ll develop a crisis plan, establish your stakeholder map, pick your top learnings, and create communications templates so you can act quickly when a crisis occurs, protecting your business, customers, employees.

Potential Social Media Crisis? We got you covered

Workshop and Simulation

Whether you are a start-up or giant like Google, the way you handle a crisis on social media matters.  Join our interactive and engaging workshops and simulations, learn the signs of upcoming social media crises and master your response tactics.

  • Learn from the social media crises’ experiences of world-leading brands.
  • Find out how to recognize the signs of a social media crisis.
  • Discover when and how you can use it to mitigate your social media storm.
  • Create and practice social media messages that are consistent, and credible. 
  • Duration: 1.5 h – 2 h. Download a PDF brochure.

NO MORE STRESS WITH yourCrisis response plan

Workshop

Work together with us to identify possible crisis scenario for your business and develop your own Crisis Response Plan. Work out a plan to prevent the issue from occurring again and avert a range of possible crises.

  • Perform risk and issue analysis for your business.
  • Follow our 10 steps approach to develop a crisis response plan for each possible scenario for your company.
  • Identify your crisis response team, chain of command, set roles and responsibilities for your team. 
  • Create a set of tools and your best crisis responses to the public, employees, authorities, and the media.
  • Duration: 2.5 h – 4 h.

DOWNLOAD OUR ULTIMATE CRISIS RESPONSE CHECKLIST

10-STEPS PROCESS FOR EFFECTIVE CRISIS MANAGEMENT

We are proud member of Crisis Communications Network Europe

SCHEDULE A CALL

Looking to build your brand, share your great stories, or need to protect your reputation? Book a call to explore how we can help. 

SEND A MESSAGE

Questions, ideas, suggestions? Send us a message and we’ll get back within 48 hours. 

 
Contact us

Lausanne, Switzerland | +41 79  5585951 
Denver, CO, USA  | +1 303 4751945 info@reputation-science.com

 

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We are proud member of Crisis Communications Network Europe